Divine does not allow child sexual abuse material (CSAM), the sexual exploitation of minors, grooming, or any attempt to access the platform by a person under 18. Divine is built and operated for adults aged 18 and over.
If you believe a child is in immediate danger, contact your local emergency services first. In the United States you can also report directly to the National Center for Missing & Exploited Children (NCMEC) CyberTipline at report.cybertip.org or 1-800-843-5678. To report content or an account inside Divine, use the in-app report flow or email support@divineapp.io with the subject line “Child Safety.”
1. Age verification
Divine is age-gated at sign-up. Every account must:
- Affirmatively attest that they are at least 18 years of age.
- Accept our Terms of Service, Privacy Policy, and Community Guidelines, which all reinforce the 18+ requirement.
- Complete face verification when prompted; we may also use age-estimation technology to confirm the user reasonably appears to be an adult.
We may at any time request additional proof of age, including government-issued identification. We will suspend or permanently terminate any account whose age cannot be verified to our satisfaction.
2. How we detect underage users
We use a combination of:
- Date-of-birth gate. The App Store and Play Store age requirements; in-App date-of-birth entry; refusal to allow accounts whose computed age is under 18.
- Apple App Tracking Transparency & DeviceCheck. Device-level signals to prevent the same device from being used to spawn dozens of accounts that evade enforcement.
- Face verification. A live selfie scan that is compared to the account’s profile photo. Verification partners may also return an age estimate.
- Image moderation. Every photo uploaded to Divine is scanned for harmful content before it reaches anyone else, including known and probable child sexual abuse material.
- User reports. Reports flagged as underage are reviewed by a human within the response-time targets published in Community Information.
- Behavioral signals. Patterns of activity, content, or language consistent with a minor are surfaced for human review.
3. What happens when we discover an underage user
If we discover, are told by a reliable source, or have reasonable cause to believe that an account belongs to someone under 18, we will:
- Suspend the account immediately, preventing further posts, calls, or messages.
- Permanently terminate the account once internal review confirms it.
- Delete personal information associated with the account from active systems within thirty (30) days, and from backups on their normal rotation, except where retention is required by law or for compliance with a CyberTipline / law-enforcement request.
- Remove all content uploaded by the account from public surfaces.
- Delete any face-verification selfie we still held for that account.
- Block the underlying device, where technically feasible, from being used to create another account.
4. CSAM — mandatory reporting
The following are prohibited on Divine:
- Photos, videos, audio, illustrations, or computer-generated content depicting the sexual abuse or sexual exploitation of any person under 18.
- AI-generated or “deepfake” content depicting minors in a sexual context.
- “Loli/shota” or other anime/illustrated material depicting minors in a sexual context.
- Real or roleplayed sexualized contact with a minor in voice messages, voice match, Spaces, Clans, or any other surface.
When CSAM is detected or reported, we will:
- Preserve the content and the account’s metadata in a restricted-access, encrypted store, in accordance with 18 U.S.C. § 2258A.
- Report to the NCMEC CyberTipline.
- Cooperate with law-enforcement requests, including subject to our Law Enforcement Guide.
- Permanently and non-appealably terminate every Divine account associated with the report.
- Block the device and known account-recovery identifiers (email, device IDs) from creating any future account.
5. Grooming, solicitation, and predatory behavior
Even if no explicit content has been shared, the following behavior toward anyone reasonably believed to be a minor results in immediate termination and a NCMEC report where required:
- Soliciting nude photos, audio, or video from anyone the actor believes or has reason to believe is under 18.
- “Grooming” behavior — building trust with the intent to sexualize, exploit, or meet a minor.
- Attempting to lure a minor off the platform onto another service (WhatsApp, Telegram, Snapchat, Discord, etc.) for the purpose of sexual contact.
- Sharing personal contact info or location with a minor.
- Sexualizing roleplay scenarios involving minors, regardless of whether the participants claim to be adults.
6. How to report
The fastest path is the in-app report flow. Tap the user, post, or message, then choose “Report” and pick a reason. Reports marked as child-safety related are routed to a high-priority queue.
You can also email support@divineapp.io with:
- Subject line: “Child Safety” — or “Underage User Report” if reporting a suspected minor.
- The account’s display name or @-handle.
- A short description of what happened.
- Date(s) and approximate time(s).
- Screenshots of profile information, posts, or messages where relevant. Do not screenshot or attach CSAM — describe the content and we will retrieve it from our systems.
If you are a parent or legal guardian and you believe your child has signed up for or interacted with Divine without your consent, email the same address with subject line “Parental Request.”. We will work with you under COPPA and applicable child-protection law to delete the account and any associated data.
7. Working with NCMEC and law enforcement
We partner with the National Center for Missing & Exploited Children (NCMEC) and report apparent CSAM through the CyberTipline as required by 18 U.S.C. § 2258A. We respond to valid legal process from U.S. and international law-enforcement agencies investigating offenses against children. See our Law Enforcement Guide for procedures.
We are committed to participating in industry-wide initiatives to reduce online child exploitation, including the Tech Coalition’s Project Lantern and equivalent cross-platform signal-sharing efforts where available, subject to applicable law.
8. Detection tooling
We use, or are currently integrating, the following hash-matching tools to detect known CSAM at upload:
- PhotoDNA (Microsoft) — for known-CSAM image hashes.
- CSAI Match (Google) — for known-CSAM video hashes where supported.
- Thorn’s Safer — under evaluation for cross-platform CSAM detection.
NCMEC’s hash list is ingested through these tools. Where a specific integration is not yet live, we describe it as currently integrating; we will update this page when a tool becomes active.
9. Industry partnerships
- Tech Coalition — membership status: [TBD — application status to be confirmed].
- Lantern — signal-sharing participant where applicable.
- NCMEC’s Take It Down — intimate-image hashes for adults who were minors at the time the image was made.
- StopNCII.org — hash-based takedown for adult intimate images.
10. Voice-specific CSAM detection
Divine is voice-first. On-device and server-side classifiers for known-abusive audio patterns are in development. Voice match and Spaces audio are not recorded, which constrains after-the-fact detection. Reports about voice content go to a high-priority queue and are reviewed by a human reviewer.
11. Account-creation rate limits
Per-device and per-account limits prevent rapid sock-puppet creation, a common grooming precondition. Specific limits are not published to avoid teaching evaders.
12. Mandatory reporter status
Tiger LLC is California-based. We note California AB 1394 obligations. Relevant reports go to NCMEC under 18 U.S.C. § 2258A.
13. Named child-safety lead
Divine’s child-safety lead is [TBD — Tiger LLC will publish the name and contact prior to public launch].
14. Resources
- National Center for Missing & Exploited Children (NCMEC) — missingkids.org; CyberTipline at report.cybertip.org or 1-800-843-5678.
- NetSmartz — online safety education from NCMEC, missingkids.org/netsmartz.
- Stop It Now — stopitnow.org, 1-888-773-8368.
- International: The INHOPE network of hotlines, inhope.org.
- U.K.: CEOP, ceop.police.uk; Internet Watch Foundation, iwf.org.uk.
15. Contact
Tiger LLC — Child Safety
California, United States
Email: support@divineapp.io